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Order Up! & Daily Spin: Official Rules
DRAFT — attorney review before launch. These plain-English rules are a placeholder prepared for Gritz N Wafflez by SousShift AI. They are not legal advice and are not in effect until reviewed and approved by the sponsor's attorney.
1. Sponsor
Gritz N Wafflez, 3183 Wilshire Blvd, Suite 185, Los Angeles, CA 90010 ("Sponsor"), a woman-owned business. App and game provided by SousShift AI.
2. Eligibility
- Open to legal residents of the United States who are 13 or older. Players under 18 need a parent's or guardian's permission. [Attorney: confirm minimum age.]
- One free member account per person and per phone. An account needs a name, a phone number and an email address, and is tied to the phone it was made on (the live app confirms the phone number with a text code).
- Employees of the Sponsor and their household members may play but cannot win prizes. [Attorney: confirm.]
- Void where prohibited.
3. No purchase necessary
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO PLAY ORDER UP!, TO SPIN THE DAILY WHEEL, OR TO WIN A PRIZE. A PURCHASE DOES NOT IMPROVE YOUR CHANCES OF WINNING.
- Daily Spin: always free. One spin per member per day (Los Angeles time). Spins are never sold, never cost tokens and cannot be earned by buying anything.
- Order Up! (current version): free to play for anyone, as often as you like, with no account needed. A free member account is needed only to save a score or claim a prize after a run.
- Order Up! with tokens (possible future version): if the Sponsor turns on game tokens, a play costs 10 tokens. Free ways to get tokens, equal to or better than buying food: 10 free tokens every week (one free play), added automatically the first time you open the app that week; and 10 free tokens on request once a day (one free play a day) using the "Free tokens" button, no purchase necessary. Tokens also come as a loyalty bonus with food purchases (1 token per $1). Tokens are never sold on their own, have no cash value, cannot be transferred, and cannot be exchanged for cash or prizes.
4. Order Up! is a game of skill
Your score depends only on how well you run the line. You build each guest's plate from ready-made items, serve it to the pass and deliver it to the right table. The biggest part of the score is speed, measured to the tenth of a second from the moment a table sits down. You also score for how hot the plate is when it arrives (to the percent), every correct item and special request, a clean build (no undo), the order's pay and the guest's tip (both depend on speed, heat and the guest's mood; a cold plate gets no tip), a streak multiplier for perfect plates in a row, a bonus for serving a whole table together, and a bonus for every level you clear. From level 4 (adult mode) some items must be cooked first (fryer at level 4; waffle irons and skillet at level 5); they score for how close they are to perfectly done. Points come off for wrong plates, wrong tables, undercooked or charred food and tables that walk out. Each level lasts 90 seconds; three walk-outs end the run. Before playing you pick a mode. 🧑 Adult mode starts relaxed (guests wait about 75 seconds at level 1 and a hot plate stays hot about 22 seconds) and tightens each level. 🧒 Kid mode (meant for ages 12 and under; it is self-selected and no age is asked or stored) is slower still (about two minutes of patience and about 27 seconds of heat at level 1), only adds cooking at level 5 (the fryer, with slower cook times), and its speed score is measured against each level's pace. Each mode has its own prize scores, best score and weekly board. Guests, orders and tip personalities appear in a varied sequence so every shift is different, but no prize in the game is awarded by chance: prizes depend only on your score. Money shown in the game is for scoring only (sample prices), not the restaurant's prices.
- Score prizes (sample, set by the Sponsor), one run over:
🧑 Adult mode: 13,500 = Free Kiki Palmer; 22,000 = Free side of Smackin' Mac; 32,000 = Free Fried Cheese Gritz; 46,500 = Free Original Collard Green Dip.
🧒 Kid mode (kid-sized prizes from the regular menu): 9,500 = Free Fresh Squeezed OJ; 11,000 = Free side of French Friez; 12,750 = Free Sweet Gritz; 13,250 = Free Chocolate Chip Waffle. Kid scores are set so a typical child wins about as often as a typical adult does in Adult mode. Kid prize — redeemable with the young player at the table, one per kid per visit. Kid prize codes start with KID- and show a "🧒 KID PRIZE" tag. The larger prizes (Smackin' Mac, Fried Cheese Gritz, Collard Green Dip) are Adult mode only. One prize at a time per member; a prize must be used within 3 days.
- Weekly top score: the highest score from Monday through Sunday close wins the weekly prize (sample: Free Wingz N' Wafflez + a karaoke shoutout). Ties go to the score posted first. The board resets every Monday.
- Scores made with cheats, scripts, bots or multiple accounts are disqualified, and so are adult scores entered in Kid mode.
- Kids' privacy: no data is collected from children. Kid mode only unlocks after a parent or guardian (18+) signs in on the phone with their own name, phone number and email and confirms they are the parent or guardian; the account and all contact information belong to the parent. The child never enters any information. Kid play, the kid best score and kid prizes are recorded on the parent's account, and kid prizes are claimed under it. An optional nickname for the score screen is stored only on that phone and is never sent anywhere. Leaving Kid mode, switching into it from Adult mode and signing out ask for the last 4 digits of the parent's phone (in the live app, a text code sent to the parent's phone and verified by the server). [Attorney: review against COPPA (16 CFR Part 312) and California privacy law before launch.]
5. Daily Spin prizes and odds
Every slice wins something. Odds of each prize on any one spin:
| Prize | Odds |
|---|
| +50 reward points | 30% (3 in 10) |
| +100 reward points | 20% (1 in 5) |
| +75 reward points (+5 game tokens if tokens are turned on) | 15% (3 in 20) |
| $2 off any plate | 15% (3 in 20) |
| Free Kiki Palmer (lemonade + iced tea, non-alcoholic) | 8% (2 in 25) |
| Free side of Smackin' Mac | 7% (7 in 100) |
| 10% off your order | 5% (1 in 20) |
Approximate retail value of each food prize: [Sponsor to fill in]. Food prizes and discounts are good for 3 days at the Gritz N Wafflez Koreatown location, one reward per visit, cannot be combined with other rewards, have no cash value and are not transferable. No prize includes alcohol.
6. Reward points
Points from the spin and from purchases go into your Gritz N Wafflez Rewards account and can be traded for the rewards listed in the app. Points have no cash value.
7. General
- The Sponsor may change or end the game, the spin, tokens, prizes or these rules at any time, with notice in the app. [Attorney: confirm change/termination language.]
- Winners may be asked to show the code on their phone and a matching account at the counter. Taxes, if any, are the winner's responsibility.
- Your information is used only for your rewards account and is never sold. Opt-in texts and emails can be stopped anytime by replying STOP or unsubscribing.
- Questions: call (213) 566-4837.
Draft prepared 2026-10 for attorney review. Not in effect.